Effective Date:
January 10 2025
Mayan Falls, a Perriman Vacations Limited Company
("we," "us," or "our") is committed to protecting the privacy of
our guests and visitors. This Privacy Policy outlines how we collect, use,
share, and protect your personal information when you visit our website, make a
reservation, or engage with our services, including email and text
notifications.
Information We Collect
We may collect the following categories of personal
information:
Personal Information You Provide: Name, address, email address, phone number, and payment information when making reservations or inquiries. Preferences or special requests for accommodations and services. Contact information for marketing subscriptions (email or SMS). Automatically Collected Information: IP address, browser type, operating system, and website usage through cookies and similar technologies. Device information when you use our mobile website or applications. Information From Third Parties: Publicly available information or information provided by partners assisting with reservations or promotions.
How We Use Your Information
We use the information collected to:
Provide and Improve Services: Process reservations and payments. Customize your experience during your stay. Respond to your inquiries and fulfill your requests. Marketing Communications: Send promotional emails or text messages about offers, services, or updates, with your consent. Conduct surveys to improve our services. Legal Compliance and Security: Comply with legal obligations and protect against unauthorized access, fraud, or misuse of our services.
Sharing of Information
We may share your personal information with:
Service Providers and Partners: Payment processors, email marketing platforms, and customer support tools. Third-party vendors assisting with advertising and analytics. Legal and Regulatory Authorities: When required by law, such as to comply with subpoenas or legal processes. Business Transfers: In connection with a merger, sale, or transfer of assets, your information may be included as part of the transaction.
Consent for Notifications
By providing your email address and/or phone number, you
consent to receive:
Marketing Emails: Periodic promotional emails about offers and news related to Mayan Falls. Text Messages: Service notifications or promotional text messages.
You can opt out of receiving marketing emails or text
messages at any time by:
Clicking the "unsubscribe" link in any email. Replying "STOP" to any promotional text message.
Data Protection and Retention
We employ reasonable security measures to protect your
personal information from unauthorized access or disclosure. Personal
information is retained only as long as necessary to fulfill the purposes
outlined or as required by law.
Your Rights
You have the right to:
Access, update, or delete your personal information. Withdraw consent for marketing communications.
Lodge a complaint with a regulatory authority if you believe your privacy rights have been violated.
To exercise these rights, contact us at
.
Cookies and Tracking
We use cookies and similar technologies to enhance user
experience and analyze website traffic. You can manage cookie preferences
through your browser settings.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any
time. Significant changes will be communicated to you via email or a prominent
notice on our website.
Contact Us
If you have questions or concerns about this Privacy Policy
or how we handle your personal information, please contact us at:
Mayan Falls, a Perriman Vacations Limited Company
Email:
Phone:
+1 888-639-6292
Address:
5 Xocol Street, Caye Caulker, Belize
Note:
This Privacy Policy complies with global
standards such as GDPR (if targeting EU residents), CAN-SPAM Act, and CCPA (for
California residents).